Responsibilities:

• Be the owner of all value-added-services initiatives and revenue streams in the company, and be responsible for transferring successful products and expertise from other markets to Africa (and vice versa)
• Develop new value-added solutions and partnerships and manage their effective deployment with technical delivery teams.
• Commercialize and sell existing value-added-services to Merchant and Banking clients, including data, point-of-sale integrated solutions, micro-lending, disbursement, BNPL (Buy Now, Pay Later) and loyalty solutions.
• Establish strong relationships with the other divisions across the organization as a critical enabler of success.
• Tailor value-added-services strategies to different markets in Africa, and support country managers to develop their own value-added-services roadmap, account plans, and SME initiatives.
• Drive maximum client satisfaction and Net promoter score from our value-added services during and post-delivery.
• Provide support to sales and customer-facing teams with communication and training on product functionality and enhancements

Desired Skills & Qualifications

• Degree in Business/E-commerce or Business-Related field.
• Minimum 5 years’ experience of product management in a Software/Data/Advisory/Loyalty/payment company
• Master of Science is an advantage
• Proven record of accomplishment managing a successful portfolio of products and partners.
• An expert in Solution Selling with ability to identify and solve real client needs.
• Excellent communication and analytical skills.
• High energy, entrepreneurial drive, hunter mentality.
• Ability to influence others and partner effectively with peer organizations and teams.

KEY RESPONSIBILITIES

• Take Brand ownership and provide the vision, mission, goals, and strategies to match up to expectations.
• Managing product life cycle including demand forecasting and minimizing residuals
• Translate Brand Strategies into brand plans, brand positioning, and go-to-market strategies.
• Implementing the Annual brand strategy and plan with a focus on growing the brand.
• Translating output from insights programs with actionable plans that build on achieving the brand objectives.
• Develop product innovative solutions with a clear understanding of consumer needs
• Creating a brand plan and strategy and ensuring all product marketing and activities align with the brand goals.
• Preparing campaign budgets
• Recommending and implementing a pricing strategy
• Creating and ensuring brand message results in increased sales and brand loyalty
• Tracking and evaluating NPD performance versus pre-defined launch KPIs to take appropriate action.
• Monitor Market trends, consumer research, and competitor activities to identify key issues and opportunities.

MINIMUM QUALIFICATIONS

• Degree in Business Administration or a related field.
• A master’s degree will be an added advantage
• Minimum 8 years of experience in an FMCG/manufacturing setup, 3 out of which in brand development/ management. Personal care/hygiene is highly preferred